let us manage it all
We manage leads in your CRM, update the status, create appointments, and leave excellent story notes every time we make contact. We even use your CRM reports.
24/7 Concierge Support
Our agents fill in the times when you aren’t available for customer interactions at any time of day with robust transparent reporting.
Sales & Service Campaigns
Whether we deploy your campaign or one of our popular customer campaigns, our team manages it all.
Our top-of-the-line BDC software provides detailed insight into every call, appointment setting, and customer success measures for every campaign.
high-converting prospects right to your CRM
We manage leads inside your CRM
Below are some of the CRM platforms that our Concierges support. Don't see your CRM platform listed here? Contact us to learn more!
Some of the most productive BDC Concierges in the industry
Manual Campaign Tracking is Out!
Using the most advanced BDC software in the automotive industry, Volie, our concierges make more calls, set more appointments, and offer profitably managed outsource capabilities that drive results. PERIOD.
Why Outsource Your BDC?
*Statement reported by Volie.com
Outbound Sales Campaigns Included
Outbound sales, lease portfolio database, showroom follow-up and Service/Showroom CSI surveys
Outbound Service Included
Outbound service reminders, overdue, recalls, declined
After Hours Support Included
After-hours Internet leads, service calls, and sales calls
24/7 Sales Internet Leads Included
24/7 handling on incoming internet sales leads and CRM lead management
24/7 Inbound Service Included
24/7 handling and scheduling of inbound service appointments
24/7 Sales Phone-Ups Included
24/7 Live Chat Support Included
Success by the numbers
Look at these results from our client’s Concierge360 Equity Event
We use innovative BDC software to manage campaigns, data, and calls
We deliver transparency of:
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Our passionate team of professional BDC Concierges are looking forward to supporting your business with our complete 360 BDC package.