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All Appointments taken care of
Stop missing calls and interrupting advisor/customer conversations. We can eliminate both!
1
24/7 Concierge Support
Our Service Concierges fill in the times when you aren’t available to schedule service calls and set appointments.
2
Service Scheduling
Our service concierges use your scheduler with expertise. Filling the shop and allowing the advisors to focus on customers in the lane.
3
Customer Escalations
Our Service Concierges escalate concerns & other customer experience-related issues directly to your service advisory team.
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24/7 Service Calls Included
Multi-channel support including phone, text, and email support (LIVE RESPONSES)
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Appointment Logging Included
Service Concierges log all appointments in dealership's current online scheduler.
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Team Communication Included
Communication with the dealership's service team via Microsoft teams
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Customer Escalation Process Included
Escalation process with customer concerns & other customer experience-related issues for dealership's team to address quickly and efficiently
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View our current packages
Download our competitive pricing preview below
Our passionate team of professional BDC Concierges are looking forward to supporting your business with our complete 360 BDC package.