All Appointments taken care of
Stop missing calls and interrupting advisor/customer conversations. We can eliminate both!
24/7 Concierge Support
Our Service Concierges fill in the times when you aren’t available to schedule service calls and set appointments.
Our service concierges use your scheduler with expertise. Filling the shop and allowing the advisors to focus on customers in the lane.
Our Service Concierges escalate concerns & other customer experience-related issues directly to your service advisory team.
24/7 Service Calls Included
Multi-channel support including phone, text, and email support (LIVE RESPONSES)
Appointment Logging Included
Service Concierges log all appointments in dealership's current online scheduler.
Team Communication Included
Communication with the dealership's service team via Microsoft teams
Customer Escalation Process Included
Escalation process with customer concerns & other customer experience-related issues for dealership's team to address quickly and efficiently
View our current packages
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Our passionate team of professional BDC Concierges are looking forward to supporting your business with our complete 360 BDC package.