For your online shoppers
Customers will always choose what is convenient for them.
As an extension of your team, our internet concierges serve your customers with an excellent experience and a high conversion rate of appointments that show.
Internet Leads & Phone-Ups
Total Internet lead and phone up management! Our experts manage the experience for your Internet leads and Phone-Ups 24/7.
We offer a dedicated BDC manager and a team of concierges assigned to each account. We strive to be an extension of your team and maintain open communication at all times.
All of your true incremental revenue streams are covered. Lease portfolio, equity, upgrades, vehicle acquisition, surveys, follow-up calls, and conquest campaigns performed within your budget.
Our Unique Process
Check out our unique roadmap to convert your online leads
The following process outlines our process to convert an online lead for our clients, and our concierges’ training and experience make the magic happen.
Once contact is made with the customer, this process stops once contact is made. If no contact is made in the first ten days, our agents go into Stage Two of the process with a long-term follow-up, which repeats with communications and follow-ups through day 75.
high-converting prospects right to your CRM
We manage leads inside your CRM
Below are some of the CRM platforms that our Concierges support. Don't see your CRM platform listed here? Contact us to learn more!
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Our passionate team of professional BDC Concierges are looking forward to supporting your business with our complete eConcierge Lead Management package.