Automotive Industry
Just Get Them In
Just Get Them In? That ship has sailed! The phrase “Just get them in” was once the rallying cry of sales managers across dealerships. The idea was simple: no matter
September 10, 2025
Just Get Them In? That ship has sailed! The phrase “Just get them in” was once the rallying cry of sales managers across dealerships. The idea was simple: no matter
Most people fantasize about what they’d do if they were world-famous. Would you buy a yacht? Walk red carpets? Sign autographs at Starbucks?
But in the world of Business
In a world where a single bad experience can drive a loyal customer away forever, customer experience (CX) is no longer a “nice to have”—it’s the battlefield on which car
In today’s fast-paced automotive industry, providing great service is no longer just a nice-to-have — it’s a must. Customers expect quick responses, clear communication, and a seamless experience from start
It’s Derby Week here in Kentucky, so we’re having a little fun while keeping our eyes on the prize.
Leading Champions in Your BDC
Imagine standing at the
Your Business Development Center (BDC) is more than just a call center handling inbound leads. It can be a key driver of incremental sales, which are sales generated through proactive
Parkinson’s Law states: “Work expands to fill the time available for its completion.” This principle affects productivity across industries, including Business Development Centers. When not properly managed, it can lead
In The Wizard of Oz, Dorothy travels to faraway lands in search of answers, only to discover that everything she needed was right in her own backyard. For dealerships, the
In the highly competitive automotive industry, dealerships must deliver exceptional service to retain customers and drive revenue. One of the most effective ways to achieve this is by leveraging an
Imagine if Betty Crocker, the queen of perfect desserts, were managing your Business Development Center (BDC). Her approach to turning leads into appointments and generating high ROI would probably look