BDC Best Practices

The seamless integration of marketing and BDC (Business Development Center) processes is more than just a strategy – it is a necessity because where marketing ends, the process begins. For

BDCs can free up their human agents’ time to focus on more complex and high-value interactions.

Your customers are demanding, and they’re in transaction mode. They want faster service and the ability to do more online with knowledgeable agents who can serve them across all channels