In the ultra-competitive automotive business, following up with unsold showroom traffic is crucial for maximizing opportunities. Often, a customer leaves without purchasing but remains in the market, visiting other dealerships
A Business Development Center is a dynamic operation with many moving parts, each contributing to its overall success. Much like a finely tuned machine, every process—whether it’s data collection, lead
The seamless integration of marketing and BDC (Business Development Center) processes is more than just a strategy – it is a necessity because where marketing ends, the process begins. For
BDCs can free up their human agents’ time to focus on more complex and high-value interactions.
Your customers are demanding, and they’re in transaction mode. They want faster service and the ability to do more online with knowledgeable agents who can serve them across all channels
